Data Protection

Your Information with Us Fully Secure

Everything about how your personal data is collected, stored, and protected at Bajaee is clearly explained here. We believe transparency is the foundation of trust.

Last Updated: January 2026
What's in This Policy
What Information We Collect
How Your Information Is Used
Cookie & Tracking Policy
Sharing with Third Parties
Your Rights & Controls
Data Deletion Process

How Seriously We Take Your Privacy

The Core Pillars of Bajaee's Data Protection

🔐

SSL Encryption

Every piece of your data is protected with 256-bit SSL encryption. No one can intercept it in transit.

🚫

No Data Selling

Bajaee never sells your personal information to third parties. Your data is used solely to provide you with our services.

🗂️

Minimal Data Collection

We only collect what is genuinely necessary to provide our services. Requesting unnecessary information goes against our policy.

✏️

Right to Rectification

If any information in your account is incorrect, you can have it corrected at any time. Contact support and it will be updated promptly.

🗑️

Right to Data Deletion

After account closure, your personal information is deleted within a specified period, unless retention is required by law.

🔔

Notification of Policy Changes

If significant changes are made to the Privacy Policy, you will be notified in advance via email and in-app notifications.


📋

1. Introduction

Bajaee (bajaee.app) places the highest importance on its users' privacy. This Privacy Policy has been prepared in compliance with the laws of Bangladesh and international data protection standards.

When you bajaeeby using the bajaee website or app, you agree to this Privacy Policy. We've made every effort to write it in plain, clear language so you can truly understand it — not just fill out a form.

In Brief: We keep your data safe, never sell it, and give you full control over it. All the details are below.
📝

2. What Information We Collect

Bajaee collects two types of information – what you provide directly and what is automatically collected through your use of the platform.

Data Type Example Why It's Needed
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Support
Financial Information Payment methods, transaction history Deposit & Withdrawal Process
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Information Gaming history, betting patterns Service Improvement & Personalization
We never store your password in plain text. Passwords are always kept in encrypted (hashed) form.
🔍

3. How We Collect Information

Bajaee collects information in several ways. You have the right to know about each method:

  • Information You Provide Directly: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatic Collection: Through cookies and log files while using the website or app.
  • Payment Processors: When making transactions via bKash, Nagad, or bank transfer.
  • Identity Verification Services: Through trusted third parties for document verification as part of the KYC process.

No information is collected without your knowledge or consent. You give explicit consent at the time of registration.

🎯

4. How We Use Your Information

Bajaee uses your information only for specific purposes. Using it for anything else goes against our policy:

  • Creating and managing your account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Verifying your identity and age (KYC).
  • Detecting fraud, money laundering, and other illegal activities.
  • Providing customer support services.
  • Recommending games and offers based on your preferences.
  • Improving platform performance and security.
  • Complying with applicable laws and regulatory obligations.
Marketing Communications: We only send you promotional messages if you have given your consent. You can opt out at any time.
🤝

5. Sharing Information with Third Parties

bajaee Never sells your personal information. However, in certain circumstances, limited data must be shared with trusted partners:

  • Payment Processors (bKash, Nagad, Bank): Only the information necessary to complete transactions.
  • KYC Verification Services: Documentation related to identity verification.
  • Game Providers: Minimum information required to run the games (e.g., user ID).
  • Law Enforcement Agencies: Under a valid court order or government directive.
  • Anti-Fraud Services: To detect and prevent fraud.

We have data processing agreements in place with all these partners, ensuring they keep your information secure and do not use it for any other purpose.

🍪

6. Cookie Policy

Cookies are small files stored in your browser. Bajaee uses cookies to enhance your experience:

  • Essential Cookies: Keeps your login session active and ensures site security. The site cannot function without these.
  • Functional Cookies: Remembering your preferences (language, theme).
  • Analytics Cookies: Understanding which pages are used most and improving our services accordingly.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

Bajaee uses only anonymized data for analytics, which cannot be used to identify you directly.
🏗️

7. Data Retention & Security

To keep your information secure, bajaee employs multiple layers of security measures:

  • All data is stored with AES-256 encryption.
  • Server access is strictly controlled and logged.
  • Regular security audits and penetration tests are conducted.
  • All staff access to data is restricted on a need-to-know basis.
  • Data backups are secure and encrypted.

How Long Is Your Data Retained? Retained for as long as your account is active and, after closure, for as long as legally required (typically 5–7 years). After that, it is securely deleted.

⚖️

8. Your Rights

You have the following rights regarding your personal information. To exercise any of them, please contact our support team:

👁️
Right to Access
You can find out what information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate information.
🗑️
Right to Deletion
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may object to certain uses of your data.
📤
Right to Portability
You can export your data in a specified format.
🚫
Right to Opt Out of Marketing
You can opt out of marketing messages at any time.
How to Exercise Your Rights Email us at support@bajaee.app or reach us via live chat. We are committed to responding within 30 business days.
👶

9. Children's Privacy

Bajaee strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has created an account using false information and this comes to our attention or is reported to us, the account will be immediately closed and all collected data will be deleted.

🔄

10. Policy Updates

Bajaee may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you as follows:

  • Minor Changes: Only this page is updated and the date is changed accordingly.
  • Important Changes: You will be notified in advance via email and in-app notifications.
  • Major Changes: Your consent will be obtained before any new policy takes effect.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

📞

11. Contact

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: privacy@bajaee.app
  • General Support: support@bajaee.app
  • Live Chat: Available 24/7 on the website and app

We process all data-related requests within 30 business days and keep you updated throughout. For urgent security matters, we make every effort to respond even faster.

Our Commitment: Your privacy means more to us than a legal obligation — it is an ethical responsibility. You've placed your trust in us, and we work every day to honor that trust.
🔒

Start Playing with Your Data Kept Safe

Register with Bajaee and enjoy gaming with complete peace of mind. Every piece of your information is safe with us.

বাংলা